Terms of Service

Last Updated: March 2, 2026

1. Acceptance of Terms

By accessing and using IP Impala, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our service.

2. Use License

We grant you a limited, non-exclusive, non-transferable license to use IP Impala for your personal or business purposes in accordance with these terms.

3. User Accounts

• You are responsible for maintaining the confidentiality of your account credentials
• You must provide accurate and complete information when creating an account
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or viruses
• Attempt to gain unauthorized access to our systems
• Use the service for spam or harassment
• Interfere with or disrupt the service

5. Payment Terms

• Subscription fees are billed in advance on a recurring basis
• All payments are processed securely through Stripe
• You can cancel your subscription at any time
• No refunds for partial subscription periods
• We reserve the right to change pricing with 30 days notice

6. Intellectual Property

All content, features, and functionality of IP Impala are owned by SnapIT SaaS and are protected by copyright, trademark, and other intellectual property laws.

7. User Content

• You retain ownership of content you create using our service
• You grant us a license to use, store, and display your content to provide the service
• You are responsible for your content and must have the right to share it
• We may remove content that violates these terms

8. Termination

We reserve the right to suspend or terminate your account for:

• Violation of these Terms of Service
• Fraudulent or illegal activity
• Non-payment of subscription fees

You may terminate your account at any time from your account settings.

9. Disclaimer of Warranties

IP Impala is provided "as is" without warranties of any kind, either express or implied. We do not guarantee uninterrupted or error-free service.

10. Limitation of Liability

SnapIT SaaS shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

11. Indemnification

You agree to indemnify and hold harmless SnapIT SaaS from any claims arising from your use of the service or violation of these terms.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or service announcement.

13. Governing Law

These terms are governed by the laws of the State of Texas, United States, without regard to conflict of law provisions.

14. DMCA Notice & Takedown Policy

IP Impala / SnapIT SaaS respects the intellectual property rights of others and expects users of the Service to do the same. In accordance with the Digital Millennium Copyright Act of 1998 ("DMCA"), we will respond promptly to claims of copyright infringement committed using our Service.

Filing a DMCA Notice

If you believe that content available through our Service infringes your copyright, please submit a written notification containing:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing, with enough detail to locate it
• Your contact information (address, telephone number, and email address)
• A statement that you have a good faith belief that use of the material is not authorized by the copyright owner
• A statement, under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification containing:

• Your physical or electronic signature
• Identification of the material that was removed and its prior location
• A statement under penalty of perjury that you have a good faith belief the material was removed by mistake
• Your name, address, telephone number, and consent to jurisdiction of the federal court in your district

Repeat Infringers

We may terminate accounts of users who are found to be repeat infringers.

DMCA Contact

Send all DMCA notices to: support@snapitsaas.com

15. Dispute Resolution & Binding Arbitration

Informal Resolution. Before initiating any formal dispute proceedings, you agree to first contact us at support@snapitsaas.com and attempt to resolve the dispute informally for at least thirty (30) days.

Binding Arbitration. If we cannot resolve a dispute informally, you and SnapIT SaaS agree that any dispute, claim, or controversy arising out of or relating to these Terms or the use of IP Impala shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. Arbitration shall take place in Travis County, Texas, unless the parties agree otherwise. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver. You and SnapIT SaaS agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If this class action waiver is found to be unenforceable, the entirety of this arbitration provision shall be null and void.

Small Claims Exception. Notwithstanding the above, either party may bring an individual action in small claims court for disputes within the court’s jurisdictional limits.

30-Day Opt-Out. You may opt out of this arbitration provision by sending written notice to support@snapitsaas.com within thirty (30) days of first accepting these Terms. The notice must include your name, address, and a clear statement that you wish to opt out of arbitration.

16. Contact Information

For questions about these Terms of Service, contact:

Email: support@snapitsaas.com

Company: SnapIT SaaS

Owner: Terrell Flautt

Location: 9741 N Lake Creek Pkwy, STE C-219, Austin, TX 78717

Phone: (512) 669-5724

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