Privacy Policy

Last Updated: March 2, 2026

1. Information We Collect

We collect information you provide directly to us when using IP Impala:

• Account Information: Email address, name (when you create an account)
• Usage Data: How you interact with our service
• Device Information: Browser type, IP address, operating system
• Cookies: We use essential cookies for authentication and functionality

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities

3. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: All data transmitted using HTTPS/TLS
• Secure Storage: Data stored with AES-256 encryption on AWS
• Access Controls: Strict authentication and authorization

4. Third-Party Services

We use the following third-party services:

• Stripe: Payment processing (see Stripe Privacy Policy)
• Google OAuth: Authentication (see Google Privacy Policy)
• AWS: Hosting and data storage

We do not sell your personal information to third parties.

5. Your Rights (GDPR Compliance)

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and data
• Export: Export your data in a portable format
• Withdraw Consent: Withdraw consent for data processing
• Object: Object to certain processing of your data

6. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights:

• Right to Know: Request information about the categories and specific pieces of personal information we collect
• Right to Delete: Request deletion of your personal information, subject to certain exceptions
• Right to Opt-Out of Sale: We do not sell personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

Categories of Personal Information We Collect

• Identifiers: Name, email address, IP address
• Commercial Information: Transaction history, subscription details
• Internet Activity: Usage data, analytics

We do not sell personal information and have not sold personal information in the past 12 months.

6a. Lawful Basis for Processing (GDPR Article 6)

We process your personal data under the following lawful bases as defined in GDPR Article 6:

• Consent (Article 6(1)(a)): Where you have given clear consent for us to process your personal data for specific purposes, such as receiving marketing communications or enabling analytics cookies.
• Contract (Article 6(1)(b)): Where processing is necessary for the performance of a contract with you, including providing our services, managing your account, and processing payments.
• Legitimate Interest (Article 6(1)(f)): Where processing is necessary for our legitimate interests, such as improving our services, ensuring security, and preventing fraud, provided these interests are not overridden by your rights.
• Legal Obligation (Article 6(1)(c)): Where processing is necessary to comply with applicable laws, regulations, or legal proceedings.

Processing Activities & Lawful Basis Mapping

Processing Activity	Data Processed	Lawful Basis (Article 6)
IP address lookup service	IP addresses queried	Contract (6(1)(b))
Account creation & management	Email, name, credentials	Contract (6(1)(b))
Payment processing	Billing details (via Stripe)	Contract (6(1)(b))
Analytics & service improvement	Usage data, device info	Legitimate Interest (6(1)(f)) / Consent (6(1)(a))
Security & fraud prevention	IP address, access logs	Legitimate Interest (6(1)(f))
Marketing communications	Email address	Consent (6(1)(a))
Legal compliance & tax records	Transaction records	Legal Obligation (6(1)(c))

Withdrawing Consent

Where we rely on your consent as the lawful basis for processing, you have the right to withdraw that consent at any time. To withdraw consent:

• For analytics cookies: Use the cookie consent banner or clear your browser cookies
• For marketing emails: Click the “unsubscribe” link in any marketing email
• For all other consent-based processing: Contact us at privacy@snapitsaas.com

Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

7. Cookies

We use essential cookies for:

• Authentication and session management
• Remembering your preferences
• Security and fraud prevention

We do not use advertising or tracking cookies.

8. Children's Privacy

IP Impala is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can delete your account at any time.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date and posting the new policy on this page.

10a. Your Data Access Rights

Under GDPR, you have the following additional rights:

• Right of Access: You have the right to request a copy of all personal data we hold about you. We will respond to your request within 30 days.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

10b. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States, where our servers and service providers are located. When we transfer your data internationally, we implement appropriate safeguards including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Ensuring our service providers maintain adequate data protection measures
• Processing data in compliance with applicable data protection laws

11. Contact Us

For privacy questions or to exercise your rights, contact us at:

Email: privacy@snapitsaas.com

Company: SnapIT SaaS

Owner: Terrell Flautt

Location: 9741 N Lake Creek Pkwy, STE C-219, Austin, TX 78717

Phone: (512) 669-5724

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